Relationship Officer (RO)

Responsibilities:

* Developing and maintaining the prime, existing, and new clients
* Maintain a good relationship with prime, existing and new clients
* Create and open potential network
* Having sufficient knowledge of banking products
* Identify clients' credibility

Requirements:

* Minimum Bachelor degree from any discipline
* Minimum GPA 2.75 (from 4.00 scale)
* Good communication in English is a must
* Customer service oriented and result oriented
* Experienced in the same field are preferable

Please send your complete resume to : hrd_rii@rabobank.com
Please put the position code in your email subject

Customer Service (CS) (Jakarta Raya)

Responsibilities:

Delivering day to day services and handling customer complaints

* Handling client inquiries and correspondences relating to account balance, opening account, bank reference, etc
* Ensuring that client account documentation are updated and in order with regulations of BI
* Handle all documents relating to the opening and closing of client accounts Monitoring, controlling the customer balance in client accounts
* Assisting in all other operations activities when and where possible

Requirements:

* Minimum Bachelor degree from any discipline
* Minimum GPA 2.75 (from 4.00 scale)
* Good communication in English is a must
* Having a good interpersonal skill
* Fresh graduated are welcome, experienced in the same field are preferable

Please send your complete resume to : hrd_rii@rabobank.com
Please put the position code in your email subject

Operational Risk Manager (ORM)

Responsibilities:

- Implement the operational risk policy, procedures, and framework of the bank
- Create risk awareness
- Facilitate the risk assessment of the bank's business activities, new product initiatives, and branches
- Perform the risk and control identification, measurement, monitoring, and reporting through discussion with relevant areas
- Monitor and report the Key Risk Indicators of the bank
- Monitor, discuss, report, and maintain database of incidents/losses
- Coordinate all operational risk-related matters within local office and head office, Utrecht

Requirements:

- Preferably 5 (five) years of satisfactory working experiences in an operational management area of an international or a large local bank
- Graduated from an overseas university or a top tier local university from any discipline, preferably in the area of accounting or business administration
- Positive attitude, willingness to learn and resourceful
- Independent, well-organized, and logical
- Strong drive to perform well and flexible
- Team player and able to coordinate and facilitate different areas of responsibilities
- Excellent English and Indonesian communication skills (writing and speaking)
- Active involvements in organizational activities

Please send your complete resume to : hrd_rii@rabobank.com
Please put the position code in your email subject