Operator Telephone (Receptionist)

Responsibilities:

* Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
* Log information on calls received, where required and maintain detailed and accurate records.
* Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls.
* File data and perform other routine clerical tasks as assigned and for other departments as needed.
* Order and maintain relevant office supplies for effectiveness of personal duties.
* Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.
* Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
* Establish and maintain effective working relationships with co-workers, supervisors and the general public.
* Perform reception duties in and efficient, professional and courteous manner.
* Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
* Pursue personal development of skills and knowledge necessary for the effective performance of the role

Requirements:

* Candidate must possess at least a SMU, Associate Degree, any field.
* Required skill(s): Microsoft Office.
* Required language(s): English, Bahasa Indonesia
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Well Grooming
* Efective verbal & listening communication skill
* Honest & trustworthy
* Flexible
* Have a stress & time management skill

Application should be sent within 10 days from the date of posting. We apologize that only short listed candidates will be notified and no telephone enquiries will be entertained. Send your application to the address below and please state the job code HR@ina.icbc.com.cn