Call Centre Assistant Manager(Inbound Call Process)

Requirements:
You will have a minimum 5 years of experience working with an inbound call process in the banking/credit cards division, out of which 2 years were spent in a managerial capacity leading a team of dedicated call centre Officers. As such, you are expected to have a sound understanding of relevant call centre products and policies with good interpersonal and excellent English language and negotiation skills. Also essential is the experience of managing projects expansion for a call centre with an in-depth understanding of call centre system and applications.

Though not mandatory, a Bachelors Degree in any of the following streams – Economics/Commerce/Accounting/Management along with knowledge of computers and strong numeracy and analytical skills, if possessed, will strengthen your application for this post.

This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.

Due to regulatory requirements, this role is only open to Indonesian nationals.


“Valuing everyone between A aNd Z”

Please apply through www.anz.com/indonesia, quoting ref.no.JAK 100281.