Customer Care Manager

Requirements:

You will be required to understand clearly all product knowledge and policy, understand clearly central bank's regulation on handling customer complaints and also understand how ANZ works.You should also have a good interpersonal and negotiation skills. Good excellent writing and speaking skills would also be prefered.

Minimum 2 years experience as Customer Care Manager. Tertiary qualifications in Banking/ Financal Institution would be preferred. Good knowledge of financial and analytical skills would be required with an expected knowledge of public communication/ relations skills.

This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.

Due to regulatory requirements, this role is only open to Indonesian Nationals.

“Valuing everyone between A aNd Z”

Please apply at www.anz.com/indonesia , quoting ref.no.JAK 100044